At Modern Air, we are frequently asked the following questions:

“Why is my air conditioner leaking water?”
One of the most common issues we get asked to repair is an air conditioning unit that leaks water. The reasons for a unit leaking can be because the unit has not been serviced, the condensate pump has failed or the drain is blocked. This type of repair is nearly always completed within the first hour on site, making it a relatively simple repair. Call our expert team for a technician to come to site.

“Why does my air conditioner have a loss of performance?”
When the air conditioning unit is not performing as it once did, it may be a simple result of not having the unit serviced regularly or it could be a more serious issue such as a refrigerant leak. If the unit is dirty, having the system deep cleaned is often enough to resolve the problem, but more in-depth investigations are required to find a potential refrigerant leak. We will quote for any additional work so that you wont receive an unexpected invoice. Call our expert team for a technician to come to site.

“Why is my air conditioner freezing up?”
If the air conditioner looks like it is freezing up and possibly dripping water onto the floor, then you will require a technician to come to site. We will check if the unit needs a deep clean or if the refrigerant system is leaking and report our findings. If the unit is dirty, then it cant “breathe” properly and the chilled air can’t escape into the room causing the unit to freeze. The same effect happens if the system has a leak, and the unit will eventually fail and might need replacing. Call our expert team for a technician to come to site as soon as you notice a problem.

“Why does my air conditioner smell stale?”
Air conditioning units produce condensate (water), and this runs inside the unit and is eventually removed from the system. This condensate, mixed with ever changing temperatures, can create bacteria on the coils which produce the stale odours. Having the unit serviced and cleaned regularly with the correct chemicals not only removes the smells but makes the system more efficient.

“Why is my energy bill increasing when I use my air conditioner?”
For a system to run at optimum performance, it needs to be able to breathe freely. If the air conditioner is blocked with muck and grime, then it has to work a lot harder to achieve the same amount of cooling or heating. The more blocked the air conditioner is, the more electricity it will use. Having the unit serviced regularly lowers its energy consumption, lowers repairs and maintains the manufacturers warranty.

“Why does it not feel like there is any air coming out of my air conditioner?”
When it feels like the flow of air from the unit is not as powerful as before it might need a simple adjustment of the fan speed on the controller, or it could be a faulty fan motor especially if it sounds noisy. If the filters on the indoor unit are dirty or grime has attached itself to the fan blades, it will require either a general clean or a deep cleaning depending on the severity of the problem. Call our expert team for a technician to come to site.